PRIVACY POLICY
Le Clean Atelier
Last updated: 01/01/ 2026
Le Clean Atelier (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, or communications.
This policy applies to visitors, clients, and anyone who engages with our services.
1. Who We Are
Business name: Le Clean Atelier
Service: Airbnb - short-let - Student accommodation cleaning services
Website: www.lecleanatelier.co.uk
Email: info@lecleanatelier.co.uk
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Personal Data We Collect
We may collect and process the following information:
a) Information you provide directly
Full name
Email address
Phone number
Property address (for cleaning services)
Booking details
Messages sent via forms, email, or WhatsApp
b) Booking & payment information
Booking data via Squarespace Scheduling (Acuity)
We do not store full payment card details
c) Marketing & downloads
Email address when downloading free resources (lead magnets)
Marketing preferences
d) Website usage data
IP address
Browser type
Pages visited
Device information
(Collected via cookies and analytics tools)
3. How We Use Your Data
We use your data to:
Provide and manage cleaning services
Process bookings and payments
Communicate with you about your service
Send confirmations, updates, or reminders
Deliver free downloads or digital products
Send marketing emails (only if you opt in)
Improve our website and services
Comply with legal obligations
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
Contract – to deliver services you book
Consent – for marketing emails and downloads
Legitimate interests – to run and improve our business
Legal obligation – where required by law
5. How We Store and Protect Your Data
Your data is stored securely using trusted platforms, including:
Squarespace
Squarespace Scheduling (Acuity)
Email marketing tools
Secure cloud services
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
6. Sharing Your Data
We do not sell your personal data.
We may share data only with trusted third parties necessary to run our business, such as:
Booking and scheduling platforms
Email marketing providers
Payment processors
IT and website service providers
All third parties are required to handle your data securely and lawfully.
7. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings.
8. Marketing Communications
You will only receive marketing emails from us if:
You have opted in, or
You are an existing customer and have not opted out
You can unsubscribe at any time using the link in our emails or by contacting us directly.
9. Your Data Protection Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, please contact us at:
📧 [your business email]
10. Data Retention
We only keep your personal data for as long as necessary to:
Provide our services
Meet legal or accounting requirements
When data is no longer needed, it is securely deleted.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Le Clean Atelier
info@lecleanatelier.co.uk